Refund Policy
Aliis is free for young people. This policy covers paid credentialer plans. Payments are processed by Paddle.com, our reseller and merchant of record, which handles refunds.
Cancel anytime
You can cancel from your account or from the receipt Paddle emails you. Your plan stays active until the end of the period you paid for, then doesn’t renew. Everything you already credentialed stays valid.
14-day refunds
If you’re not happy, ask for a refund within 14 days of any payment, monthly or annual, and you’ll get the full amount back. No reason needed.
After 14 days
We don’t give partial refunds for the rest of a period, but you keep access until it ends. If something went wrong on our side, such as a billing error or the service not working, write to us and we’ll make it right.
How to ask
Email hello@lipurposefe.com with the email you paid with, or reply to your Paddle receipt. Refunds go back to the original payment method, usually within 5–10 business days.
Contact
LiPurposeFe LLC · hello@lipurposefe.com